Changes to our online access from October 2025 - increasing access to routine care

From 1 October 2025, we will keeping Dr.iQ, powered by Evergreen, open between 8am and 6.30pm for routine requests. This will allow patients to make non-urgent requests, submit medication queries, and raise administrative requests.

If you have a routine (non-urgent) request, you can submit your request online using the Dr.iQ app, powered by Evergreen. Simply select the option: “I need help, but it’s not urgent.”

You can read more about this here.

 

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Welcome to The Practice Northumberland Avenue

Our GP Practice is here to help you stay healthy by providing high-quality, easy-to-access care. We care about our patients and communities, and we work hard to improve your experience and health outcomes every day.

Primary Care Network

Primary care networks (PCNs) are groups of GP practices working closely together with other healthcare staff and organisations to provide more joined up care to local communities.

[insert your practice name] is part of the Southend Victoria PCN and we are a collaboration of nine GP practices serving approximately 60,000 patients from the Southend Central and Westcliff-on-Sea areas.

Visit our PCN website to find out more! Southend Victoria PCN

Link to Southend Victoria PCN Website and additional information: https://www.southendvictoriapcn.nhs.uk/about-us/what-we-do/

 

Why not register with us online!

Register with our surgery online, the process is quick and easy. Simply fill out the online form and submit it.

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Opening times

Monday: 8am to 6.30pm
Tuesday: 8am to 8pm
Wednesday: 8am to 6.30pm
Thursday: 8am to 8pm
Friday: 8am to 6.30pm
Saturday: 10am to 1pm
Sunday: 10am to 1pm

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Contact us

Telephone: 01702 440 720
Email: northumberland.avenue@nhs.net
View our full contact details here

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Out of hours

If you need urgent medical care when the centre is closed, you should telephone NHS 111.

''Went online to ask for an appointment at 10am got a call within 30 mins and was seen at 2pm. Doctor was detailed and explained everything to me. Great service.''

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The Practice Northumberland Avenue
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